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Introduction to CareSuite

A social service tool built by and for the communities it serves

CareSuite is a comprehensive, integrated suite of web-based applications designed to help 211 organizations and health and human service agencies manage the full lifecycle of community services from initial contact and information/referral, to ongoing case management, care coordination, and outcome tracking. Built as a modern, cloud-native platform, CareSuite provides a unified solution for:

  • Contact Centers (211 information and referral services)

  • Case Management (care coordination and client services)

  • Resource Directories (community service cataloging)

  • Provider Networks (external partner collaboration)

  • Administrative Operations (multi-tenant system administration)

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