Creating & Sharing a Network

Networks exist to host, in one place, unique and associated projects that can be operationalized for multi-organization access. They are best used to arrange an organization's internal programs into meaningful and/or intuitive groupings.

Network Creation

Networks can be created in one of two ways by a system administrator.

In Care (Recommended method):

1. Log in to CS Care

2. Click “Add New Network” button

3. Name and describe the network and click save

In Nexus ID:

1. Log in to Nexus ID

2. Select the organization

3. Select “Networks” from the left hand navigation menu

4. Click on the blue (+) symbol

5. Name and describe the network and click save

Network Sharing

Networks can be shared with other organizations to facilitate contributor team and database access within a network and its associated projects.

There are 3 steps required to configure a shared network:

Step 1: Create a partner organization

1. Reference Organization Creation

Step 2: Share the Network with partner Organizations in CS Care

1. Login to CS Care & navigate to the network you wish to share

2. Click the + symbol below "Organizations in this network"

3. Enter the email of the organizations’ owner with whom you wish to share

   1. If you created the org, search your email; if you did not, you can find the org owner from within Nexus ID.

4. Select the organization name from the dropdown list and Click “Invite

5. Navigate to your Email/ Redirect

   1. Head to your email, upon receipt of the Network invitation email from Nexus 211

   2. Click “Join Network”

   3. Click “Accept Invitation”

   4. Click “Complete Onboarding”

6. Navigate to CS Admin (log in under the org)

   1. Select “Team Access” from the navigation menu and configure member roles accordingly

      1. If you are the org owner, ensure yoy grant yourself full admin permissions in all apps

7. Navigate to CS Care

   1. Select the network that was shared

   2. Select the project you wish to share

   3. Select “Contributors” from your navigation

   4. Click “Add Contributor”

   5. Select the Organization and give an admin role for the organization

Step 3: Reach out to Caresuite Product Support Team

1. Submit a ticket to [email protected] or via the Caresuite customer portal:

   1. Ticket Title: Request to share {organization_id} resource database on {network_id}

      1. Organization IDs can be located in NexusID in the URL when in an organization

      2. Network ID's can be located in Care in the URL when in the network

   2. Ticket Context:

      1. List of organizations in the network at the time of the request

      2. Note to CS team if more orgs will be added to network at a later time

      3. Deadline for sharing

*Note on Step 3: This step will be made available for sys admin to initiate in-app in Q4 of 2026